After fourteen months in the position - trumpeted as a new era of openness and transparency - we probably find that the relationship between the club and the supporters is as wide as ever.
Under his watch there have been some improvements - better website, better match-day programme and some extra flexibility over ticket office opening hours but overall he has had a bad press from the fans.
There have been a series of avoidable blunders in his year in charge. Some of the highlights include, the recent ill-thought out price cuts, the atrocious handling of Nancy tickets, the continuing saga of the Cooper Stand being given to the Old Firm, the failure to provide decent accommodation for disabled fans, the loss of a commercial manager and the list goes on.
It would be unfair to saddle him with all the blame for the club's ills. He had to work under a set of financial constraints which ultimately are controlled by John Boyle with the help of his helpers at Hamilton Portfolio. How a club like ours is expected to run efficiently with a part time secretary/treasurer beggars belief.
Yet again we need to hope that John Boyle can put in place a full time management team which has the expertise to run a football club. It is a difficult task trying to marry good business practice with the need to recognise that supporters are more than mere customers but that is what is needed.